Warranty Information (fine print that we encourage everyone to read):
- Lifetime warranty is given to laptops that we receive with the original / genuine power adapters that were made for that particular laptop, we have to see the original adapter during the first time that we repair the system as well as during the 2nd time (for the warranty).
- If you are using non-genuine, aftermarket or universal power supply with your laptop you only get 30 days warranty from the day of repair, not a lifetime warranty. You get the lifetime warranty only if you are using a genuine factory adapter at all times.
- We only going to repair your laptop once under the lifetime warranty (after initial repair), if you break the jack 3rd, 4th 5th time we won’t repair it under warranty.
- If you start having issues within 1 months after the initial repair then pack up your laptop and send it back to us we will pay for the return shipping back to you, simply make a note saying that the laptop was fixed around so-and-so date.
- If you start having issues 1 months after the initial repair, please enclose $10 to cover the return shipping, obviously for walk in clients this rule does not apply. We also do need to see an original / factory / genuine power adapter for the warranty repair if the repair was more than a month old
- 95% of all laptops that we receive here for the “warranty dc jack repair” do not have a jack issue, rather they have a faulty plug issue (tip of the power cord wears out), and people think it is the jack that went bad. Prior to shipping the laptop to us the 2nd time around, please check your laptop with a different power supply OR check your power supply (power brick / charger) on a different system. Replacement adapters available on Ebay for $10 on average.
